Hot Topics / EMS Events

 


 

Blood Drive

This year the Pittsburgh Paramedics, Police SWAT Team and Central Blood Bank are joining forces to continue the common mission of protecting and saving lives by sponsoring a blood donation drive.
Blood products are in high demand by cancer, surgery and trauma patients in our area and since blood can not be manufactured or substituted, it is only available through blood donation by volunteers. The Central Blood Bank is the only supplier of blood products in the tri-state area and needs approximately 725 donors every 24 hours to supply over 40 hospitals and cancer centers with this life saving tool.

Who better to assist Central Blood Bank with their life saving mission than these two Bureaus whose primary mission is to protect and serve the residents and visitors to our city and region. As an added bonus, each person that donates will not only potentially save 3 lives with 1 pint of their blood, but will also increase a cash award that will be contributed by Central Blood Bank to the EMS and Police Memorial Fund honoring our fallen brothers and sisters. All who are able to donate – including family and friends - are encouraged to participate.
 
Two dates (February 24 & 29) have been scheduled at the City of Pittsburgh EMS Training Facility at 22nd Street and Liberty Avenue in the Strip District.  In an effort to minimize wait times, please open the links below to schedule an appointment. Appointments are a guide so if you can not commit to a certain time or there are no available slots, walk-ins are still welcomed and encouraged. The entire donation process from registration to post-donation refreshments takes approximately 1 hour with the actual donation averaging 10 minutes.

Friday Feb. 24th                                                                                          
11 a.m. till 1 p.m.
 
3 p.m. till 6 p.m.
 
(1 p.m. till 3 p.m. is reserved for SWAT Operators to donate)
 
https://donateblood.centralbloodbank.org/itxm/mobile_scheduler/bdc_schedule.php?page=city&did=52558
 
Wednesday Feb. 29th
11 a.m. till 4 p.m.
 
(4 p.m. till 6 p.m. is reserved for SWAT Operators to donate)
 
https://donateblood.centralbloodbank.org/itxm/mobile_scheduler/bdc_schedule.php?page=city&did=52538
 
 
Information on blood donation can be found at http://www.centralbloodbank.org 
 
 
Any questions or concerns please feel free to email me or Jim McNeil from Central Blood Bank at jmcneil@itxm.org

 



Drug Shortages

There is a shortage of Zofran (Ondansetron Injection 2 mg/ml) due to “increased demand”. A number of pharm companies have discontinued the 2mg/ml vials and those that are producing have all announced shortages due to demand, production stoppage or quality improvement issues.


 

Pharm companies APP and GlaxoSmithKline do have 2 mg/ml vials available, according to http://www.ashp.org/drugshortages/current/bulletin.aspx?id=510

APP does have a back order, however, with an estimated release date of late February 2012. Hospira and Pfizer have limited quantities available.

The following website lists current drug shortages for your information.

http://www.ashp.org/menu/PracticePolicy/
ResourceCenters/DrugShortages/CurrentShortages.aspx
 



EMS Update 25th Anniversary Celebration

It’s that time of year again. The EMS Update Conference at Seven Springs Mountain Resort is scheduled for
March 22, 2012 through March 24, 2012.  We are requesting pictures of your EMS Agency in action.  Do you have a new vehicle?  Do you have an on scene picture that captures your personnel in action?  How about a community event that you covered?  Do you have a new base or did you do some interesting training recently?  Please send us your pictures and we will include them in the video that will play at the conference at our EMSI booth throughout the conference!   Please refrain from any pictures that include any patients.  Do not include personnel that may have an issue being in a picture.  In sending pictures, you agree to EMSI using them in a public presentation at EMS Update 2012 at Seven Springs Mountain Resort and in any other future projects.  Please forward to Kate Hodgdon’s email in the largest format you have available at  khodgdon@emsi.org   We will be working on multiple presentations this year that will quite entertaining. Please send them before March 1st.  Thank you in advance and hopefully we will see you there!
Kate & Jim
 

IF YOU HAVE ANY OLD EMS UPDATE CONFERENCE PICTURES THAT YOU CAN SCAN AND SEND OR ARE IN DIGITAL FORM, WE WOULD BE INTERESTED IN THOSE AS WELL. MOST OF THE EMSI OLDER CONFERENCE PICTURES PRIOR TO 2005 ARE NOT AVAILABLE ANY MORE AND WE WOULD LIKE TO DO A HISTORY PRESENTATION OF THE CONFERENCE. THANK YOU.

EMS UPDATE 2012




As many of you know, Lisa Oliver, a Paramedic Supervisor with Medevac Ambulance, perished along with her 8 year old daughter, Katherine, in an early morning house fire in Shenango Township, Lawrence County on January 20, 2012.  An 11 year old daughter, Amber McClaren, survived the fire but is currently being treated at a Pittsburgh Burn Center.

A trust fund has been established for the benefit of the survivors of this tragic incident.  This fund is controlled by the family.  If you wish to assist, please send your donations to:

Oliver-McClaren Trust Fund –
ESB Bank
2731 Ellwood Road
New Castle, PA 16101

Contributions will be also accepted at any ESB Bank location.

Please keep Lisa’s and Katherine’s families in your thoughts during this difficult time.

 



Stretcher Operations

It has come to our attention that when EMS providers arrive at the emergency department, crews have been asked to lower their stretchers while the patient is still on it. Once the stretcher is in the low position (chair level), the patient is sometimes assisted to a wheelchair instead of a hospital bed. EMSI was asked to investigate to and find out if it was a regular practice within the region. A survey was developed that had 200 respondents. The survey was completed by working EMS providers who visit our local emergency departments on a regular basis. Click Here for survey results.


 

EMSI Regional Medication List

With an increase in shortages of medications and their various doses, we have adjusted the medication list as follows:

We have moved lorazepam from the optional drug category  to the pick 1 of 3 or a combination of within the Benzodiazepine category. There has been a shortage of midazolam and valium in various dosages. Go to /Protocols_Drug_List.asp

for a copy of the regional drug list.

 


 

Attached is the 2012 medical command authorization application in both MS-Word format and PDF format.  These are the same forms as in the past with the only addition of changing the date in the upper right corner. The form is also available on the EMSI website. The process to obtain medical command also has not changed from previous years.
 
ALS practitioners need to complete these applications and submit to their EMS Agency Medical Directors as soon as possible (or the date provided to them by their medical director) along with proof of their completion of at least 18 hours of PA Department of Health approved continuing education (at least 9 CEUs must be in the medical/trauma category) AND a valid/current CPR card.  A medical command authorization application must be completed at each EMS agency the ALS practitioner works and/or volunteers with.
 
In reviewing medical command authorization, the EMS Agency Medical Director shall ensure that the individual has completed or is completing the applicable continuing education requirements and has demonstrated competence in performing each of the services that fall within the scope of the individual’s medical command authorization.
 
Once the EMS Agency Medical Director (and/or designee) has received the medical command authorization application and has verified the continuing education requirements and is confident in the practitioner’s competence, they need to provide that information to the regional council in one of two ways:
 
1)      Submit a copy of each medical command authorization application (pages 1, 2 and if necessary 3) for each practitioner at that service. Do not attach and send copies of cards and/or status reports as part of the medical command authorization process.
a.       Applications submitted should be completed in full, with the practitioner legibly printing their name, certification number and service information/affiliate number.
2)      Submit a document (in word or spreadsheet) listing each practitioner and their certification number at each service and their medical command authorization status (granted, restricted, denied/withdrawn)
a.       This document should list the service name/affiliate number, last and first name of the provider and their certification number.
 
Every single name is cross-checked against the PA Department of Health Bureau of EMS database. EMS Agency Medical Directors (designee) will be contacted after the information provided is reviewed and will be notified if there are any issues with an ALS practitioner’s status.
 
As an FYI, courses taken online through the PA Learning Management System are usually uploaded to the status report within 8 hours of taking the course. Continuing Education Sponsors have 10 days to upload class rosters to EMSI but most are able to do so within hours of the course being finished.
 
ALS practitioners who have a discrepancy with the amount of CEUs or information on their status report should contact an EMSI staff member with education in their title ASAP. Contact information for EMSI staff is available at
/contact_us.asp
 
EMS Agency Medical Directors should submit this information by 5pm on 12/31/2011.  I request that these be sent sooner rather than later.  A reminder that December 31 is a Saturday this year and those waiting until the last minute may not have any issues resolved by January 1.
 
Those ALS practitioners who were unable to obtain 18 hours of continuing education over the past 12 months and take courses after 01/01/2012 to meet the requirements must contact the education staff at EMSI and ask for those courses to be remediated back to 2011 for medical command purposes prior to functioning. Those courses remediated to a previous year CANNOT be used again in the current year to meet CEU requirements.

ALS practitioners who received their certification in calendar year 2011 have their CEUs prorated based on the month they were certified. For example, a paramedic who became certified on March 16, 2011 would need 15 CEUs (at least 7.5 in the medical/trauma category). A paramedic certified in October 2011 would need 4.5 CEUs. These practitioners (certified in calendar year 2011) need 1.5 CEUs for each month of their new certification (including the month of certification).
 
Medical command authorization information should be sent to my attention.


Joseph Ponko, MBA, EMT
Regional Clinical Coordinator
EMS Institute
Direct to Desk: 412-494-5572
EMSI Fax: 412-787-2340

 

As a reminder§ 1001.41. (a) of the Pennsylvania Code, Title 28 requires that ambulance services shall file a
report for any call to which it responds that results in patient care, assessment or refusal of the
patient to be assessed. The report shall be made by completing an EMS PCR and filing it, within
30 days, with the Regional EMS Council that is assigned responsibilities for the region in which
the ambulance service is based using the Department approved electronic PCR system. Click Here for Information Bulletin #076.



Spending  a lot of time on the road this week? Particularly I-80?  If you see a strange looking truck configurations with the 1789 placard. Looking it up in the  Emergency Response Guide it could be any one of a variety of acids used in the fracking process. This may pose a danger to first responders. It turns out that Hydrochloric acid, Hydrochloric acid solution or Muriatic acid  uses the same guide number #157.Click Here for more details.



The Pennsylvania EMS Provider Foundation (Foundation) is very pleased to announce the third annual call for grant applications.

The Grant: The grant will be awarded to an individual EMT or EMTs who would like to further their education and become Paramedics. The deadline for grant applications is the close of business on February 1, 2012.

The recipient must have at least three (3) years experience as a certified EMT and been employed (either paid or volunteer) by a PA licensed EMS agency or has been guaranteed an offer of a position with a PA licensed EMS agency following completion of the education program for which the grant was provided.

The amount of the grant will be determined by the Foundation Board of Directors and the recommendation of the Application Review Committee.

For more information, please see the application, instructions and general information which can be found on the Ambulance Association of Pennsylvania's website under What's New or select this link http://www.aa-pa.org/main/new.asp. You can also contact Heather at executivedirector@aa-pa.org or 1-888-262-9121.

Founded in 2007, the Foundation was created to serve the Pennsylvania emergency medical services community, to ensure public confidence in emergency medical services, to develop the next generation of emergency medical services providers, educate the public of their services and generally to further the cause of Pennsylvania emergency medical services through education, outreach and philanthropy. The Foundation will support the welfare of Pennsylvania emergency medical services providers and will serve other proper functions of a charitable, public foundation as needed.

Please share this information with your all of your colleagues.

Please do not reply to this email, this address is for outgoing messages only. If you have any questions or comments, please email Heather directly at executivedirector@aa-pa.org.






Please pass this information along to EMS personnel.  This type of incident can occur anywhere and at anytime.

Drug Box Stolen From Inside Ambulance
EMS Vehicle Security
 
EMMCO West has been advised by Meadville Area Ambulance Service, Meadville, PA that on Sunday evening, December 4, 2011, a Meadville Area Ambulance, while parked at Meadville Medical Center, Meadville, PA had a drug box stolen from the ambulance. The EMS crew parked the ambulance in the Emergency Entrance and unloaded their patient into the emergency department. The unit's on board camera was activated within 1 minute of the crew entering the hospital. An unknown individual is shown on the video removing the drug box from inside the ambulance. Meadville Police Dept. is investigating the incident.
 
This incident is a reminder to all EMS agencies to insure that ambulances are secured at all times, even at hospitals.
 
 

 


Over the past year you have expressed interest in improving the safety of the patient compartment ambulances through the development of design guidance for NFPA 1917. DHS and NIST have just released a survey to help collect additional requirements and feedback – please visit this link https://svy.cfigroup.com/cgi-bin/qwebcorporate.dll?idx=77XW2B  . It is also currently up on www.nist.gov/oles and on the www.rkb.us

 NEW STATE RECOGNIZED CPR PROGRAMS Updated 10/25/2011**

 

 

Click Here  for EMS IB 2011-013B

 


 LMS and the Provider Coned Record

If you did your protocol updates using Centre Learn/The Learning Management System, there is a possiblity that the completion did not copy over to your state profile on
EMSRS. You need to login toEMSRS and confirm the completion by scrolling down and viewing your coned record. The title of the ALS and or BLS protocol update, date of completion, course and class numbers as well as how much coned credit it is worth should be listed with the rest of the coned you have completed for this year. If it doesn't appear and you are certain that you completed the updates using LMS, calll our office and we will confirm and hand enter onto your profile.


EMS Providers should make it a habit to visit EMSRS to review their coned records frequently to make sure all coned completed online or in classroom has been properly credited to their coned records. Again, call our office and the EMSI staff can fix any discrepancies found.


 



CO Detectors on Ambulances

 

Summer is officially over and while we may still have some hot days, we also have to start looking at cold temperature operations.  This would be a great time to ensure that your service is cold weather ready by stocking up on blankets and heat packs. Additionally, make sure that the portable CO detectors that most of you have attached to your first-in bags are in working order. As you know, carbon monoxide calls generally increase in the fall and winter and taking the time to check everything now can potentially mean the difference between life and death for your patients and crews. CO detectors are eligible to be purchased through the EMSOF process.





Click Here to view EMSIB 2011-012 concerning the effects of wind gusts on emergency vehicles.


 EMSI is sponsoring Instructor Professional Development classes in 2011 and 2012.

Click Here for complete information

 



Information Related to Bed Bug Infestations

Click here for EMSIB 2011-006



Pediatric Near Drowning Reporting system

 

Please review Information Bulletin EMSIB 2011-005


A Reminder from the PA Bureau of EMS:

 

The Bureau of EMS would like to remind all EMS Providers, the Statewide ALS and BLS Protocols take effect July 1, 2011. All EMS Providers must complete the continuing education update for the ALS and BLS Protocols prior to the implementation date.

The protocol update may be completed by any of the following:

On line in the Learning Management System (LMS)
Regional EMS Council sponsored class.




June 16, 2011

 

It has been brought to the attention of The Regional Medical Directors Committee


that in several instances, EMS Providers are not leaving copies of ECG’s at the receiving emergency department  of patients that have had significant heart arrhythmia’s while under the care of EMS.  This would include any pediatric and adult patients treated by EMS.  The Committee would like to encourage all ALS Providers to leave a copy of any ECG’s done on patients that present as having any significant arrhythmia , and to leave a copy of that event during the transfer of care to the emergency department.

 

 As you know, EMS ECG’s can captures these rare and abnormal heart rhythms.  In some cases this is the only time the event is recorded by medical professionals and can help with a more definitive diagnosis of the patient’s medical condition by hospital staff.  Let’s all make an extra effort to ensure this important ECG information is left with receiving hospital staff before leaving the ED. Also don’t forget to include an additional copy with your patient report as you complete your paperwork later on.  



Click Here for Pediatric Transport Guildlines EMSIB Bulletin 2011-003

 


 

Click Here to Access the Updated Statewide EMS Protocols


Consolidated Federal Leadership for EMS


The "White Paper" is the collaborative effort of the leadership of two national EMS organizations: The International Association of EMS Chiefs and The National EMS Labor Alliance. These organizations united to consolidate the federal leadership of EMS. The creatiion of the White Paper is thought to be essential to the delivery of pre-hospital health care service to all and improve the nation's preparedness.


Click Here for the White Paper


Letter of Support 1

Letter of Support 2

 

Letter of Support 3


Letter of Support 4

 

Letter of Support 5



IMPORTANT INFORMATION REGARDING
“CON-ED BY ENDORSEMENT”
To all EMSI Region Providers and Instructors:


As we continue to improve the continuing education process, we have determined that there is longstanding confusion regarding the purpose and use of “con-ed by endorsement.” 

 

 

Coned By Endorsement Policy Statement

 


 

King Airway Systems is Recalling...

two items. It is the King LTS-D Kit, size 4 – 5/case. If you have them the product code is KLTSD414 and the lot is IV715.

Click here for complete information.


There is a recall involving alcohol prep pads...

alcohol swabs, alcohol swab sticks and lubricating jelly manufactured by the Triad Group. We have just become aware of a related recall involving MABIS/DMI brand emergency disposable OB kits because they contain the Triad manufactured alcohol prep pads. The manufacturer of the OB kits is urging immediate quarantine of the affected kits pending return to the manufacturer using a specific return process.


The documents related to this recall are posted on our recall page, located at http://event.clirems.org/Recalls.aspx, under the heading of Triad Group Alcohol Preps, Swabs, and Swab Sticks in the middle of the page.



POLST Program Information

The Pennsylvania Department of Health has recently approved the Pennsylvania Orders for Life-Sustaining Treatment (POLST) form which represents a way of implementing a patient's wishes concerning medical treatment and interventions at life's end through complementing their advance directive and by providing a method for implementing actionable medical orders when transferring a patient  from one setting to another across the health care continuum (home care, long-term care, hospice, acute care, and during transports). This audioconference series will provide useful information on advance care planning for end-of-life care including a review of the current Pennsylvania law around advance directives, the newly approved POLST form, and examples of implementation of POLST within acute care, long-term care, and a community setting.
 
For a brochure and registration form click on the following link:
http://www.haponline.org/programs/details/X83IKXA4Whd77SQC619F


Any questions may be directed to Mary Barth, Member Relations and Education, at mbarth@haponline.org or (717) 561 5270.



Information Bulletin #80

Continuing Education credits Click Here




Information Bulletin #79

Medical Command Requirements Click Here




Information Bulletin #77


Please review changes at West Penn Hospital and this Information Bulletin from the Bureau of EMS Here.


Ambulance Suction Unit Statement


The regional EMS councils were advised today by the Bureau of EMS that, “All ambulances that are used to transport patients in the Commonwealth of Pennsylvania must have two suction units on each ambulance vehicle.” Therefore, ambulances that are being sold in the Commonwealth with suction units that may be used as both a portable and onboard unit must also carry another suction unit that may be used as a back-up suction unit if the new type of suction unit supplied with the vehicle should fail. A picture of these combined portable / onboard suction units is attached for clarification.


George J. Aupperlee, EMT-P| EMS Licensure Coordinator
Bureau of Emergency Medical Services
Pennsylvania Department of Health
625 Forster Street, RM 606
Harrisburg, PA 17120
Phone: 717.787.8740 | Fax: 717.772.0910
www.health.state.pa.us




2010 AHA Guidlines for CPR and ECC

Get with the Guidelines

 


 


POLST in PA

 

From Dr. Kupas:

I am distributing the following message to groups interested in POLST in PA:
 
The long-awaited Pennsylvania Orders for Life Sustaining Treatment (POLST) form has been posted to the Department of Health website. This form uses the POLST paradigm but is consistent with Pennsylvania's laws related to Advance Directives, Living Wills, and Out-of-Hospital DNR orders. POLST programs within PA that use this form will gain the benefits of using a standardized form that can be recognized across regions and health systems in the state. The form can be accessed from the DOH website at www.health.state.pa.us . It has been given a position of prominence as one of the "Quick Links" that can be accessed from at the top middle of the homepage. The same instructions and link to the form can also be accessed from the Emergency Medical Services section of the DOH webpage with the Out-of-Hospital DNR information.
 
I would like to thank the Pennsylvania Department of Health's Patient Life Sustaining Wishes Committee, the various POLST programs throughout the state, and many other individuals committed to POLST in PA for the tireless efforts that have led to this version of a standardized form specific to our state's POLST programs.

Click Here for Approved POLST Form 
 
Douglas F. Kupas, MD
Commonwealth EMS Medical Director
Pennsylvania Department of Health
Bureau of Emergency Medical Services
Room 606 Health and Welfare Building
625 Forster Street
Harrisburg, PA 17120-0701
717-787-8740
Fax: 717-772-0910


 

DRAFT Rules and Regulations to the PA EMS Law (Act 37 of 2009)

 

The Bureau of EMS (BEMS) has provided an updated copy of the draft EMS Systems Act Regulations for review and comment.  The regulations are NOT finished being drafted; however, since the document is going to be large the Bureau wanted to start giving stakeholders the opportunity to review and comment.

Click Here for Additional Information 
This is the second draft and does not include all aspects of the total rules and regulations yet. The purpose of providing drafts is to allow for the Commonwealth EMS Stakeholders the opportunity to start reviewing the work that has been developed. 
The Bureau of EMS website - www.health.state.pa.us
You can be sure that the committee is working hard to complete the first full draft as soon as possible.


Click Here to Access Draft Rules and Regulations
Click Here to Access Updated Draft Rules and Reguations 7-23-2010

Click Here to Access Act 37

Click Here to Access September 2010 Draft Rules and Regulations

 


 

Cardiac Science AED Replacement Action

 

Bothell, WA – July 19, 2010 – Cardiac Science Corporation [NASDAQ: CSCX]

has issued an update to customers affected by a recall first announced by the Company on
November 13, 2009. Under an updated recall plan developed by the Company and
reviewed by the FDA, certain U.S. customers are eligible for device replacement. The
FDA has issued an updated communication on this matter which may be viewed at
http://www.fda.gov/MedicalDevices/Safety/AlertsandNotices/ucm191426.htm.

 

Under this plan, Cardiac Science will replace approximately 24,000 AEDs used by certain
first responders and medical facilities in the United States. First responders include
police, fire and ambulance services. Medical provider facilities include hospitals, certain
medical clinics, dialysis centers, and assisted living facilities. AED use by these
customers is likely to be more frequent due to the nature of the settings in which the
AEDs are employed and the involvement of professionally trained caregivers. More
frequent use of affected AEDs may introduce a slightly higher probability that the
component issue that led to the November 2009 recall will be encountered during a
rescue attempt.

 

Cardiac Science will notify first responder and medical facility customers with affected
AEDs. Replacements for these customers will be scheduled as soon as possible, with first
priority given to police, fire and ambulance service customers.


Click Here for Complete Statement

Click Here for FAQ



 

 


 

Instructor Professional  Development Classes Scheduled
Information Bulletin #75 Certifcation Examination Requirements

Information Bulletin #76 Submitting Patient Care Reports

Click Here to access Bulletin #75

 

Click Here to access Bulletin #76


Band Recruitment


The Pittsburgh Paramedic Pipes and Drums is an EMS band, comprised of EMT's, Paramedics and Pre-hospital care providers in the Greater Pittsburgh area.The third EMS pipe band in the United States is looking to expand. We are looking for EMS pipers, drummers and buglers.

 

Click Here for Complete Information



 

Drive Cam Repair Information

The following information was provided to EMSI directly from the vendor.  EMSI has no relationship with the vendor nor any information regarding the vendor’s credibility or history.  However, since many EMS Agencies have contacted EMSI looking for a vendor to service the DriveCams, we are providing the following information merely as a courtesy.  It is up to each EMS Agency to determine whether this vendor is suitable and to establish whatever business relationship it deems appropriate.  EMSI will accept no responsibility for any issues or complaints arising from the use of this vendor by an EMS Agency.

Thank you.

Tom

 

Click Here for Drive Cam Repair Ordering Form

Click Here for Company Information



Drive Cam Repair Update

 

PSSI, a fully authorized DriveCam repair facility announces a new repair fee of $89.00 on all DriveCam II units received at our facility on or after July 1, 2010.  This increase is required in order that PSSI continues to maintain the highest level of quality repair and superior service for which our clients have grown to expect and demand from us.
 
Please be reminded of the following advantages of using PSSI for all your DriveCam II repair requirements:

•       Our “new” rate is 10% lower than the industry standard
•       Unlike other service providers, our repair price “includes” return shipping to the location of your choice
•       Our repair “return time” of between ten & fifteen business days is three times faster than the industry standard
•       PSSI never requires upfront payment, unlike most other service providers


Should the DriveCam II unit be “damaged beyond repair”, your total unit cost is reduced to only $30, assuming you want the unit returned, or “no charge” at all if you decide not to.  Unlike PSSI, the DriveCam industry standard is to charge the full price regardless of condition.

We sincerely wish to THANK our DriveCam clients for your continuing and steadfast support in the past and we eagerly look forward to meeting and exceeding your DriveCam repair requirements now and in the future.

Sincerely,

Your Friends at Product Support Services, Inc.

Jim Britain
PSSI Sales Development
972-462-3970 x223
511 So. Royal Lane
Coppell, Texas 75019
jbritain@productsupportservices.com
www.productsupportservices.com 





 

Upcoming EMS Events


 

Click Here for Complete Information for EMS Update 2012