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Employment opportunities will be placed at no charge to regional EMS and emergency services organizations and will remain posted for one month.

You can submit your request to our office.

Rescue 14 EMS, Inc.

PO Box 175 Adamsburg, Pa, 15611

Hempfield, Adamsburg and Arona Area

Rescue 14 EMS is a small Service in the Western Section of Hempfield Township, Westmoreland County. We cover about 8,000 people with annual call volume of 1,300 calls.  If you are looking for a part-time or per-diem job, away from the hustle and bustle of your full-time job, but still have challenging calls, we could be the place for you.  Rescue 14 EMS does not rely on routine transports to survive so we only do transports of our residents in the local area.  Our Service does 95-96% 911 calls in a year with only an average of 1 or 2 routine transports a week. 9 of 10 calls go to 3 local Hospitals and trips to Pittsburgh Hospitals are rare keeping your trip times to a reasonable time. Currently we have sign on bonuses and, depending on circumstances, offer bonuses to cover open shifts.  We have 24 hour shifts but will offer other lengths based on scheduling and availability needs each month.  Each month you would give you availability (days and hours) and the schedule is built around these requests.  If interested please call Craig or Don @ 724-523-5609.


Summary of Position: emsCharts Account Manager

SUMMARY: Provides support to current customers by making periodic contact and maintaining a favorable relationship.

Essential duties and responsibilities include the following.  Other duties may be assigned.

  • Provide excellent customer service by communicating back to the customer with positive responses
  • Maintain direct and regular contact with assigned accounts
  • Develop and maintain strong contacts with all assigned managers and departments within the company
  • Process contracts/orders for existing customers.  Process to include: Provision new customer services, Enable/disable product modules, Accurate documentation of such in Salesforce, Verification of changes in emsCharts, Verification of correct fees
  • Keep technical, financial and business development departments informed as required
  • Interpret customer conversations and reply in a professional manner
  • Coordinate the addition and removal of product modules for current customers by interfacing with sales (direct, ISO, distributor), contracting, and directly engaging the customer
  • Maintain timely and appropriate customer follow-up scripts and schedules
  • Respond to complaints from customers by first coordinating solutions through technical and business development departments and then communicating to customers as required
  • Prepare status reports as required, detailing calls, customer trends, and competitive pricing
  • Build and maintain strong, long-lasting customer relationships
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Assist with high severity requests or issue escalations as needed
  • Drive increased revenues by assisting in company initiatives including direct sales, sales support, and product development
  • Travel to customer sites and trade shows as directed

Experience: Requires at least 2 years in the EMS or Critical Care transport as a provider or leader.  emsCharts experience user experience is preferred.

Computer Skills:  Requires the ability to use a desktop computer and common office productivity suites. 

Compensation and Benefits:

Golden Hour Data Systems offers a very competitive salary as well as an excellent benefits package.  Benefits include health insurance, dental, life insurance, AD&D, LTD, and we participate in the benefit premiums.  In addition, we offer Flexible Spending, 401k, 15 days a year PTO, 9 paid holidays.